FAQ
Egg Snatch
- What is Egg Snatch?
- What are the controls?
- What are the game rules?
- My dance pad doesn't work correctly, what do I do?
- My dance pad buttons aren't mapped correctly, what do I do?
- My up/down/left/right buttons aren't working, what do I do?
- How do I buy/get/register the game?
- I lost/forgot my registration key, what do I do?
- I have some comments, questions, or suggestions about the game, how do I reach you?
General
Egg Snatch
Q: What is Egg Snatch?
A: Egg Snatch is a dance pad exercise video game. It is a dance pad game
that was created specifically for exercise.
For more information look at Egg Snatch.
Q: What are the controls?
A: Look at Egg Snatch controls.
Q: What are the game rules?
A: The game rules are very simple - don't let the weasels snatch any eggs.
For the complete description of the rules look at Egg Snatch rules.
Q: My dance pad doesn't work, what do I do?
A: For step through instructions to get your dance pad to work go
here.
Also, check out these link for compatible dance pads and adapters.
Q: My dance pad buttons aren't mapped correctly, what do I do?
A: By default your dance pad should map correctly if it just plugs into the USB.
However, if your dance pad is converted from PS2 to USB or you have a disk/cd with drivers
that you had to install to get your dance pad to work, your dance pad mapping may not be correct.
But don't worry, we provided a utility, "Joystick Mapper", that will allow you
to map any dance pad correctly.
To start "Joystick Mapper" go to
Start->All Programs->Egg Snatch->Joystick Mapper . Use the utility to map the dance pad and then
save the changes. Restart Egg Snatch for the changes to take effect. If at any point you want
to go back to the original pre-configured settings, click on the default button and save the mapping.
For a more complete description of what to do, look at Mapping controls to Egg Snatch.
Q: My up/down/left/right buttons aren't working, what do I do?
A: This means that your dance pad is in Joystick Mode. You have
to convert it to be in Dance Mode. Try pressing START+SELECT+UP for 3 seconds. If that
fixes it, you might have to re-map your dance pad to Egg Snatch - look
at "My dance pad buttons aren't mapped correctly, what do I do?".
If that
didn't work, you have to install your drivers.
If you are still having problems look at the
dance mode section of the dance pad configuration tutorial.
Q: How do I buy/get/register the game?
A: To get the game, download the trial version from the
Egg Snatch page. Just click on the Download button.
The trial version only goes up to level 5. To play the full version, first
download and install the trial version, then go to
the Egg Snatch page again and click on the Buy button. After
your payment goes through we will send you an email with the Registration Key Code. You
can use this key to register the game.
Q: I lost/forgot my registration key, what do I do?
A: Please email us at
support@evstep.com. Make sure to include the email address you used to
register the game and a Transaction ID or Receipt Number ( can be found in
your receipt email from Paypal ). Please
include as much information in the email as possible to help us find your order quickly.
If you have purchased the game from us and we can confirm it with an invoice
or an email address, we will send you a new key.
Q: I have some comments, questions, or suggestions about the game,
how do I reach you?
A: Feel free to contact us any time with any questions at
support@evstep.com
General
Q: How do I return an item for a refund?
A: For detailed instructions on how to return an item please look at our
Return Policy.
Q: Can I get an item shipped to me outside of the United States?
A: Because of the added complexities and costs involved, we currently only
ship in the United States. However, you can still purchase digital products ( such as software )
outside of the United States.
We will address international shipping in the future. For now, please only purchase
shippable items if you reside in the United States.
